Refund & Returns Policy

Effective Date: September 30, 2024

Welcome to ClearEyeShades.com, owned and operated by TechtideMedia These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products or services offered through ClearEyeShades.com (“the Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using the Website.

1. Acceptance of Terms

By using or accessing ClearEyeShades.com, you agree to be bound by these Terms, as well as any additional terms and policies referenced herein. If you do not agree with any part of these Terms, you must discontinue use of the Website.

2. Eligibility

By using the Website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are under 18, you may use the Website only with the involvement of a parent or legal guardian who agrees to be bound by these Terms.

3. Changes to Terms

TechtideMedia reserves the right to modify or update these Terms at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Website after any changes indicates your acceptance of the new Terms.

4. Product Descriptions and Availability

We make every effort to display the products and descriptions on ClearEyeShades.com as accurately as possible. However, we do not warrant that product descriptions, images, or any other content on the Website are completely accurate, current, or free from errors. We reserve the right to correct any inaccuracies or errors.

All products are subject to availability, and we reserve the right to discontinue any product at any time.

5. Pricing and Payment

  • Pricing: Prices for our products are listed on the Website. We reserve the right to change prices at any time without prior notice. Prices displayed at the time of purchase will apply to that transaction.
  • Payment: We accept various payment methods, including major credit cards and third-party payment processors. By providing payment information, you confirm that the payment details are accurate and that you are authorized to use the payment method.

6. Shipping and Delivery

We offer shipping services to the locations listed on our Website. Shipping costs and delivery times will be calculated at checkout. While we make every effort to deliver your order within the estimated timeframes, we are not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.

7. Returns, Refunds, and Exchanges

  • Returns: If you are not satisfied with your purchase, you may return the item within 30 days of receipt, provided that the product is in its original condition and packaging. Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
  • Refunds: Refunds will be processed once the returned item is received and inspected. Please allow up to 10 business days for the refund to be reflected in your original payment method.
  • Exchanges: We offer exchanges for products that are defective or damaged upon arrival. Please contact us at [email protected] to initiate an exchange.

8. User Accounts

You may be required to create an account to use certain features of the Website. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts, refuse service, or cancel orders in our sole discretion.

9. Intellectual Property

All content on ClearEyeShades.com, including but not limited to text, images, graphics, logos, and software, is the property of TechtideMedia or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content on the Website is strictly prohibited.

You may not reproduce, distribute, modify, or create derivative works from any content on the Website without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, TechtideMedia and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Website, products purchased, or inability to use the Website or products. This includes, but is not limited to, damages for lost profits, loss of data, or business interruption.

Our total liability to you for any claim arising out of or relating to these Terms or the Website shall not exceed the amount you paid for the product(s) in question.

11. Disclaimer of Warranties

ClearEyeShades.com and all products offered on the Website are provided “as is” and “as available” without any warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Third-Party Links

Our Website may contain links to third-party websites that are not owned or controlled by TechtideMedia. We are not responsible for the content or privacy practices of these third-party sites. Your interactions with third-party websites are governed by their respective terms and conditions.

13. Governing Law

These Terms and any disputes arising from your use of the Website shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

14. Indemnification

You agree to indemnify, defend, and hold harmless TechtideMedia, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your violation of these Terms or your use of the Website.

15. Termination

We reserve the right to terminate your access to the Website or your account at any time for any reason, including violation of these Terms. Upon termination, you must cease all use of the Website and destroy any materials obtained from the Website.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

TechtideMedia
1150 S Meadow Lane
Colton, CA 92324
Email: [email protected]

By using ClearEyeShades.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

4o

You said:

Act as a legal expert. Please write a comprehensive refunds and returns policy for my website that clearly explains the process, conditions, and timeframes for product returns and refunds. Include information on how customers can initiate a return, any fees or costs involved, any specific product requirements, and contact information for customer support. Make the policy easy to understand, user-friendly, and fair for both the customers and the business. My website name is cleareyeshades.com My business name is TechtideMedia I sell a physical product My email is [email protected] My address is 1150 S Meadow Lane Colton CA 92324 Today’s date is 30th of September 2024

ChatGPT said:

ChatGPT

Refunds and Returns Policy

Effective Date: September 30, 2024

At ClearEyeShades.com, owned by TechtideMedia, we want to ensure that you are completely satisfied with your purchase of blue light blocking glasses for gamers. If, for any reason, you are not satisfied, we offer a fair and transparent return and refund policy.

Please read the details below for information on how to initiate a return, the conditions for returning products, and our refund process.

1. Eligibility for Returns

We offer a 30-day return policy. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, the product must meet the following conditions:

  • Condition: The product must be unused, in the same condition that you received it, and in its original packaging.
  • Receipt/Proof of Purchase: You must provide a receipt or proof of purchase to complete the return.
  • Exclusions: Items such as gift cards or products marked as “final sale” cannot be returned.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Support: Email us at [email protected] with the subject line “Return Request” and include:
    • Your order number
    • Reason for the return
    • Photos of the product (if the product is defective or damaged)
  2. Approval and Return Instructions: Upon receiving your request, we will review your return request within 2-3 business days. If your return is approved, we will provide instructions on how and where to send your product back. Please do not send your item back until you receive these instructions.
  3. Shipping Costs:
    • Customer Responsibility: You will be responsible for covering the shipping costs for returning the item, unless the product is defective or the return is due to an error on our part.
    • Non-refundable Shipping Costs: Original shipping charges are non-refundable.
    • If you are shipping an item valued at over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.
  4. Return Address: Please send all approved returns to the following address:yamlCopy codeTechtideMedia Attn: Returns 1150 S Meadow Lane Colton, CA 92324

3. Refund Process

Once we receive and inspect your returned product, we will notify you via email regarding the status of your refund. If your refund is approved, it will be processed as follows:

  1. Refund Approval: After inspecting the returned item, we will notify you within 5-7 business days regarding the approval or rejection of your refund.
  2. Refund Method: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (credit card, PayPal, etc.).
  3. Refund Timeframe: Please allow up to 10 business days for the refund to appear in your account after the refund is processed. If you do not see the refund after this period, please first check with your bank or credit card company, as it may take some time for your refund to be officially posted.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] to initiate the exchange process.

5. Non-returnable Items

Certain types of items cannot be returned, including:

  • Gift Cards
  • Final Sale Items (if marked as final sale on the product page)
  • Items not in original condition or with missing parts for reasons not due to our error

6. Late or Missing Refunds

If you haven’t received a refund after 10 business days:

  • First, check your bank or credit card account again.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at [email protected].

7. Damaged or Defective Products

If your product arrives damaged or defective, please notify us within 7 days of receipt. You will need to provide photos of the damage, and we will work with you to resolve the issue through a refund or exchange at no cost to you.

8. Contact Information for Returns and Refunds

If you have any questions regarding returns or refunds, please contact our customer support team:

TechtideMedia
Email: [email protected]
Address: 1150 S Meadow Lane, Colton, CA 92324

By shopping at ClearEyeShades.com, you agree to our Refunds and Returns Policy. We are committed to ensuring your satisfaction and will work with you to make the return or refund process as smooth as possible.