Privacy Policy - Cleareyeshades

Effective Date: September 30, 2024

At TechtideMedia. we are committed to protecting the privacy and personal data of our customers, visitors, and users. This Privacy Policy outlines how we collect, store, use, share, and protect your information when you use our website, ClearEyeShades.com, and purchase our blue light blocking glasses for gamers.

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure your personal data is protected and your rights are respected.

1. Data Collection

We collect the following types of personal data:

a. Information You Provide

Contact Information: When you place an order or sign up for our newsletter, we collect your name, email address, shipping address, and phone number.
Payment Information: For processing payments, we collect billing details and payment information such as credit card numbers. Payment information is processed securely by third-party payment processors and is not stored on our servers.
Customer Support: If you contact us, we may collect the details of the correspondence and any other personal information you choose to provide.

b. Information Collected Automatically

Cookies and Tracking Technologies: We use cookies and similar technologies to track your interaction with our website. This may include information such as IP addresses, browser type, referring pages, and date/time of your visit.
Usage Data: We collect data about how you use our website and services, such as which pages you visit, the time spent on our website, and the links you click.

c. Information from Third Parties

We may collect information from third-party services if you use their login or payment methods on our website.

2. Use of Personal Data

We use your personal data for the following purposes:

Processing Orders: To manage and fulfill your orders, process payments, and deliver products to your address.
Customer Support: To provide customer service, respond to inquiries, and address any issues with your order or our services.
Marketing: With your consent, we may send you promotional materials, newsletters, and special offers related to ClearEyeShades.com. You can opt-out of these communications at any time.
Website Optimization: To analyze and improve the performance of our website and enhance user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contractual Necessity: We process your personal data to fulfill the contract of sale when you purchase products from us.
Consent: Where required, we will obtain your consent before processing your personal data for marketing purposes or other non-essential uses.
Legitimate Interests: We may process your data for legitimate business interests, such as improving our services and ensuring the security of our website.
Legal Obligations: We process personal data to comply with applicable laws and regulations.

4. Data Sharing

We will not sell, rent, or trade your personal data to third parties. However, we may share your information in the following situations:

a. Service Providers We use trusted third-party service providers to perform various tasks, including payment processing, shipping, email marketing, and website analytics. These providers have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.

b. Legal Compliance We may disclose your personal data when required by law or to protect our rights, property, or safety, or that of others. This includes cooperating with law enforcement authorities.

c. Business Transfers If TechtideMedia undergoes a business transition such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, but we will take steps to ensure that your privacy is protected.

5. Data Storage and Retention

We store your personal data securely on servers located within the United States. We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

Once personal data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: Data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) technology.
Access Control: We limit access to your personal data to authorized personnel only.
Third-Party Security: Our service providers are vetted for compliance with security and privacy best practices.

However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights concerning your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data for direct marketing or legitimate interest purposes.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, as required by law.

8. Children’s Privacy

ClearEyeShades.com is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please see our [Cookie Policy] (provide link if applicable).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any modifications will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy.

Order or contact us, we collect information such as your name, email address, shipping address, and phone number.

Payment Information: When you make a purchase, we collect payment details (e.g., credit/debit card information), which are processed securely by third-party payment processors.
Communication Information: If you contact us via email or through our website, we collect your message content and contact details.

b. Information Collected Automatically

Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your interaction with our website, including your IP address, browser type, browsing activity, and preferences.
Usage Data: We may automatically collect information about your device and how you use our website, including the pages you visit, time spent on pages, and referral source (e.g., how you arrived at our website).

2. Data Usage

We use the personal data we collect for the following purposes:

Order Fulfillment: To process and deliver your orders, including sending order confirmations and shipping updates.
Customer Support: To respond to your inquiries, provide technical support, and address any issues.
Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and special offers via email or other communication channels. You may opt out of these communications at any time.
Website Improvement: To improve our website’s functionality, analyze usage trends, and enhance the user experience.
Legal Compliance: To comply with legal obligations, such as tax, fraud prevention, and data protection laws.

3. Data Storage

We store your personal data securely on our servers or those of our third-party service providers. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties under the following circumstances:

Service Providers: We may share your data with third-party vendors, such as payment processors, shipping partners, and IT service providers, to facilitate transactions and maintain our website.
Legal Requirements: We may disclose your personal data if required to do so by law, such as in response to a court order or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

5. Data Security

We implement reasonable security measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, or disclosure. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct or update inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar technologies to personalize your experience, track website usage, and analyze traffic. You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the new effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

TechtideMedia
1150 S Meadow Lane
Colton, CA 92324
Email: [email protected]